Job Summary: At NetApp® we create innovative storage and data management solutions that boost IT efficiency and flexibility. Resources go further and business moves faster with a NetApp® storage foundation. With an efficient and flexible storage infrastructure, our customers are thrilled that they don’t have to choose between saving money and improving business responsiveness. We lower capital and operating expenses by reducing power, cooling, and space requirements in the data center, and we help our customers outpace the competition and delight their customers with better, higher-quality services. Project Description: Investigate options available to high tech companies for the return and disposition of packaging materials on a global basis, evaluate industry best practices for environmentally responsible disposition or reuse of packaging, and recommend options for implementing a successful program company-wide. Background: For NetApp, a key driver behind our sustainability program is to meet both regulatory and customer needs globally. In terms of environmental performance, our supply chain processes and product delivery methods fall short of the success of our well-performing products and acclaimed data centers. High profile customers such as Yahoo! and Lawrence Livermore Labs would like us to address issues related to our product packaging via reuse, reverse logistics, or easier recyclability. The same designs that make our product offerings simple for customers to use have the unintended consequence of extra packaging, therefore creating issues around space, waste, and added cost for our customers. We need to understand different options to address the trade-offs between product protection, transportation survival, product offering simplification and increasing environmental standards/improving our products’ environmental footprint. Annually we ship 14,500 tons of freight with approximate global destinations being 7,000 Americas, 5,500 EMEA and 2,000 APAC destinations. Our products are sold in a variety of forms (individual units, bulk, configured, replacement parts), and we must balance the need for simplification against the costs of custom packaging solutions. The majority of our hardware shipments include various types of disk drives which need protective packaging; we use commodity components and work with traditional high volume suppliers such as Seagate, Hitachi, Cisco and others. NetApp products use the supplier packaging as is (branded to NetApp) or configure-to-order with an assembled and tested unit that is re-packaged into a corrugated crate assembly. The elements of our packaging include wood pallets, corrugated packaging, plastics and other foam protective dunnage materials. Additionally, it is worth noting that since our packaging is branded in NetApp’s name, there is also a goal of brand integrity and asset protection associated with the handling of the waste. The main goal of this project is to determine the best/leading options for NetApp’s product packaging and order fulfillment footprint, designed to: 1. Protect goods in transit 2. Meet global transportation/handling standards 3. Incorporate design for environment (DfE) principles to minimize waste and enable reuse/recycling 4. Satisfy customer needs for delivery timing, packaging recyclability (or removal), quality, etc. Considerations: Investigate issues affecting the return and disposition of packaging materials in an environmentally responsible manner in the high tech industry given the current global fulfillment network: • Local or regional environmental standards for the disposition of packaging materials • Customs regulations affecting the import/export of used material • Explore possibility of reuse of packaging materials and associated costs (transportation and/or warehousing) • Disposition options by country or region and their benefit/costs Recommendations: Assess options and recommend three approaches for addressing the environmental impact of packaging material while containing the associated costs of managing the materials as returns or other possible disposition. The recommendation should address implementation and ongoing operational costs, and should outline the environmental impact of each approach. Job Requirements: • Passion for development of new ideas • Independent, self-starter • Comfortable in a fast-moving environment with many moving components and tight deadlines • Organization, attention to detail • Excellent written and verbal skills; excellent listener • extensive problem solving skills • Proficient with Word, Excel, PowerPoint. Web design optional. Education and Experience: - Undergraduate student pursuing related degree
Customer Advocacy Project Manager Intern
Customer Advocacy Project Manager Intern with NetApp, Inc. is no longer available, but don't worry! Here are 5 similar internships at great companies accepting applicants now:
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