The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with five business segments: media networks, parks and resorts, studio entertainment, interactive media and consumer products. Disney is a Dow 30 Company with revenues of nearly $38 billion. The Shareholder Services Team is an in-house Transfer Agent handling over one million individually-registered Disney Shareholders. This role will provide assistance to the Manager, Shareholder Services for a major project which will include a change in our core operating system. Our team provides Customer Service to Disney shareholders by phone, completes account maintenance and perform certain financial transactions for shareholders. CORPORATE OVERVIEW: At Corporate, you’ll team with the best in the business to build one of the most innovative global businesses in any industry. Uniquely positioned at the center of an exciting, multi-faceted Company, the forward-thinkers at Disney Corporate constantly pursue new ideas and technologies to help the Company’s many businesses drive value, all the while gaining something valuable from the experience themselves. Come see the most interesting Company from the most interesting point of view. The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with five business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. Disney is a Dow 30 company and had annual revenues of more than $38 billion in its most recent fiscal year. Disney's Market Cap is more than $80 billion. Responsibilities • Learning the current core operating system (CSSII Sungard system) and becoming proficient in its use • Preparing files for transition to a new system (electronic and paper-based) • Working with excel spreadsheets to evaluate the new business model • Supporting the Manager, Shareholder Services in transition work for all unclaimed property requirements • Helping answer phones and perform other shareholder services duties during our busiest season (December – April) • Document processes for development of a training manual. • Document training manual with Shareholder Services Manager for all positions within the department • Assist in the cleaning up of data to be readied for transition to a new system; cleaning up paper-based files Basic Qualifications • Strong analytics, financial modeling skills, accounting background • Familiarity with branded consumer products and/or media businesses • Familiarity with working in or with large organizations Required Education • Bachelors Degree • Working towards a Masters or MBA preferred

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Graduate Intern Shareholder Services Fall 2012

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