Job Description Alcohol & Other Drug Counselor-Internship (Oakland)-12001896 Description Health Net, Inc. is a publicly traded managed care organization that delivers managed health care services through health plans and government-sponsored managed care plans. Its mission is to help people be healthy, secure and comfortable. Health Net, through its subsidiaries, provides and administers health benefits to approximately 5.4 million individuals across the country through group, individual, Medicare (including the Medicare prescription drug benefit commonly referred to as "Part D"), Medicaid, U.S. Department of Defense, including TRICARE, and Veterans Affairs programs. Health Net's behavioral health services subsidiary, Managed Health Network, Inc., provides behavioral health, substance abuse and employee assistance programs to approximately 4.9 million individuals, including Health Net's own health plan members. Health Net's subsidiaries also offer managed health care products related to prescription drugs, and offer managed health care product coordination for multi-region employers and administrative services for medical groups and self-funded benefits programs. For more information on Health Net, Inc., please visit the company's website at www.healthnet.com. JOB SUMMARY: The Alcohol and Other Drug Counselor (AOD) Intern position provides the opportunity to gain the necessary skills and experience to work as a Drug and Alcohol counselor in a supervised setting. Reporting to a supervisor and under the supervision of a licensed or certified program management associate, the intern will provide group, individual counseling, alcohol and other drug assessments, education classes, orientation, individual appointments, and make-up groups for alcohol and drug issues. ESSENTIAL DUTIES AND RESPONSIBILITIES: Prior to conducting services without direct supervision, each intern shall observe at least three hours of face-to-face interviews, 12 hours of educational classes, and 20 hours of group counseling sessions that are conducted by a certified Facilitates and conducts alcohol and drug dependency groups, individual face-to-face sessions, and education services for participants in ways to reduce the negative impact of the use of chemical and alcohol involvement Completes case management, including the maintenance of individual program participant files, group rosters and group notes Monitors program participant payment history, completes and submits to management monthly arrears report Processes program dismissals and program completion paperwork; submits for approval as directed. Maintains group sign-in sheets. Conducts re-reinstatements, intakes, transfers, orientation, and other program participant activities Directs disposition of sensitive or problematic program participant situations to appropriate Supervisor Attends weekly mandatory staff meetings/trainings Attends weekly progress review meetings with supervisor Qualifications REQUIREMENTS: Education: High School Graduate or equivalent and currently enrolled in an Alcohol/Drug Studies Educational Program as required by the certifying agency Certification/License: Registered as AOD Counselor in the State of California, and in good standing with certifying agency; has less than the minimum 2080 hours of experience in providing educational counseling services to persons with alcohol and/or other drug problems. Experience: Meet Title Nine hiring requirements for an intern position is desired (observed at least three hours of face-to-face interviews, completed 12 hours of educational classes, and 20 hours of group counseling sessions that are conducted by a certified counselor) Previous paid/volunteer experience in a substance abuse setting, bilingual (English/Spanish) desired Knowledge, Skills & Abilities: Knowledge of State and county requirements, program policies and procedures Knowledge of Federal and state confidentiality requirements Knowledge of generally accepted principals of Chemical Dependency (CD) treatment, education, and prevention in a group and individual setting Ability to keep accurate, legible written records, and listen and communicate effectively Ability to facilitate program participant's insight into their involvement with alcohol Ability to promote program participant's compliance and satisfaction with program requirements, and deal effectively with a wide variety of program participant personalities, including hostility, resistance, and denial Knowledge of theory, research, and practice literature that examines the relationship of basic and life skills to the attainment of positive treatment outcomes Knowledge of tools used to determine levels of basic and life skills WORKING CONDITIONS: The following section describes the general physical requirements for this position. Please note that 'constant' refers to more than 81% of time; 'significant' refers to 40-80%; and 'moderate' refers to 20-40% of the time. Operates personal computers, printers, facsimile, telephones, copy machines and other commonly used office accessories/equipment. Exposed to confidential information and expected to maintain confidentiality at all times; must adhere to HIPAA rules and regulations. May be required to work outside of normally scheduled hours as mandated by the client, project and/or workload (e.g. evenings, weekends, and/or holidays). May be required to maintain established work pace, meet deadlines; may have last minute urgent requests. Physical activity may include: twisting, reaching, kneeling, bending, stooping, squatting, crawling, grasping, grabbing, pushing, pulling, repetitive motion, climbing, etc. Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Required to have hearing ability to receive detailed information through oral communication. Required to have speaking ability to express or exchange ideas. Constant concentration may be required on various subjects by listening, reading and thinking clearly. Interaction with others may be required. May need to listen, think, and speak in order to interact with others. Business interactions and behavior between coworkers and/or external customers are required. This may require face-to-face or telephone interactions. Thinking at work may include listening, learning, analyzing, evaluating, and the ability to interpret what is seen and/or heard, or to link information from one issue to the next. Significant computer usage including typing and/or eye strain. Constant repetitive arm, wrist, hand and finger motions -- making repetitive movements (e.g. key boarding, filing, data entry). Moderate phone usage; headsets may be required. Moderate lifting may be required. May need to lift, carry and/or move equipment/supplies weighing up to 10 pounds, always using safe lifting techniques. Constant amount of time spent working in a loud office environment with frequent interruptions/distractions. Constant sedentary work (desk bound or seated). Moderate reading is required via computer screen and/or bound printed materials. OR Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position. Health Net, Inc. supports a drug-free work environment and requires pre-employment background and drug screening. Health Net and its subsidiaries are an Equal opportunity/Affirmative Action Employer M/F/V/D.

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