Internships are only offered to college students receiving academic credit for the internship (no exceptions). If chosen for an internship, prior to reporting, you must submit proof that you will receive credit for the internship. The majority of departments require that a student have a major in a related academic area (i.e. Basketball Communications seeks students with majors in Sports Management and/or Communications). While younger students may apply, upper classmen and students in Masters’ programs are preferred candidates because of their advanced education and training. Interns should possess strong oral and written communication skills. Solid computer skills are a necessary requirement given the nature of the modern business office (experience with Microsoft Office applications: Word, Excel, PowerPoint, Outlook, etc., which are used company-wide, have proven especially helpful to students). Internships are unpaid. While some of our internships allow students time outside of normal business hours to work part-time elsewhere, the majority require a full-time commitment during office hours, as well as availability during games and/or events. ________________________________________________________________________________________ FACILITY OPERATIONS INTERN DESCRIPTION Primary Overview of Internship: Under the guidance of the Vice President of Facility Operations the intern will observe the operations and learn the functions of the Facility Operations Team, specifically, and Cavaliers Holdings, generally, by assisting with various projects. Experience gained in the following areas: Event Coordination: Assist with event planning and coordination, including meetings, move-ins, rehearsals, concerts, basketball/hockey games, and other special services and support for Quicken Loans Arena (“The Q”) events. Once acclimated, help coordinate The Q events, including event opening and closing activities, assisting event personnel with various functions and troubleshooting/problem-solving during events as required. Facility Operations: Assist with administrative functions of the Facility Operations Team, including budgeting, cost control, equipment inventory, preventive maintenance, record controls, safety reports, event follow-up, and payroll functions. Technical Services: Assist with administrative and daily technical support functions of the department, including parking, sound systems, lighting, heating, cooling, staging, video presentation, and ventilation. Interns also assist with any special project(s) related to The Q and its event planning which are assigned to the department. Examples have included energy management reviews, structural steel comparisons, concert staffing, emergency evacuation planning, fire safety programs, handicap accessibility reviews, computerized equipment controls analysis, and technical manual review and analysis. Qualifications: College student with study emphasis in Sports Management and/or Facility Management or related field. Student must receive college credit for the internship. Must have excellent oral and written communication skills. Computer literacy is required; experience in Microsoft Office applications (Word, Excel, etc.) is preferred. Experience in related activities at the college level is preferred. Must be organized and enjoy detail. Must be flexible, able to accept direction and constructive criticism, as necessary, and to absorb and work on multiple projects. Must take responsibility seriously and be independently motivated; previous “hands-on” experience in a similar environment is helpful; Maturity and the ability to distinguish between ordinary and out-of-ordinary events and/or circumstances are essential. Must be able to commit to a full time schedule and have a flexible schedule. Must be available to work Cavaliers home games. Note: When you apply for this job online, you will be required to answer the following questions: 1. Yes/No: Do you have housing in or around the city of Cleveland? 2. Yes/No: Will you receive academic credit for this internship should you be selected?
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