The Operations Team is responsible for processing every project on the website and making sure the workflow process is fully scalable, as well as providing customer service to teachers and donors. This school year the Operations team is focused on increasing our productivity by 20%, while at the same time providing excellent customer service. As a Feedback Intern at DonorsChoose.org you will become a valuable resource to our Operations team by organizing, analyzing and supporting detail-oriented projects and ongoing tasks. Interns will: o Support teacher customer service efforts o Assist with data analysis projects using Excel o Assist with grant research and funding opportunities to help meet the resource needs of the Feedback Team o Assist in managing out High School interns (help with training and on-boarding as well as daily tasks and scheduling) Preferred Skills/Interests: o Familiarity with Excel (basic skills a necessity, advanced skills preferred) o Strong organizational skills o Management skills o Interest in working with and helping to manage High School interns All DonorsChoose.org internships are unpaid.

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Feedback Team Intern

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